- Telephone:
- 01733 667167 | 01733 667167
Customer reviews of ELDERWOOD MOTORS LTD
At ELDERWOOD MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Highly recommended
By Anonymous on 05 March 2023 | Purchase not verified
Really please with the entire process of buying a car from Elderwood and of course with the car itself. Definitely recommended!
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5
Car purchase
By James N on 05 March 2023 | Purchase not verified
Great customer service very helpful would highly recommend
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5
By Karl C on 11 February 2023 | Purchase not verified
Excellent service friendly staff. Will recommend to others.
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5
Very good service .
By Andrew H on 27 January 2023 | Purchase not verified
Very happy with the car I purchased. Was a good service and the staff were friendly and helpful and was allowed to test drive it on my own for as long as I wanted . Car had a slight issue with tracking on test drive but that was sorted out before I payed and picked it up a week later .. Car on collection was cleaned and prepared to a high standard. Would definitely recommend .
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5
Excellent
By Louis S on 20 January 2023 | Purchase not verified
Dead helpful throughout. Left with a completely different car than I intended to get but that is 100% positive and down to good advice. Would highly recommend. Even kind enough to let me store my old car there overnight!! 10/10
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5
By Caroline P on 14 January 2023 | Purchase not verified
Fantastic and professional service ! Over the moon with my new car , Thank you again
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5
Avoid at all costs
By Anonymous on 14 December 2022 | Purchase not verified
Terrible experience. Called the day before and on the day before we left, to view a Mazda 2. Gave them 2 hours notice to prepare the car. When we arrived the car was frozen over, no bothered to prepare the car. Then someone came with a kettle and poured water over it. To make matters worse, the front tyre was flat. Talk about first impressions. Anyways continued to look at the car just to notice the entire left side has been banged and scrapped, not mentioned in description or on call or made clear in pictures. Spoke to a worker who said oh they must’ve scraped it whilst reversing. Shocking. Anyways decided to have a look inside, and the windscreen is literally leaking, the entire dash, centre console is covered with water, imagine my shock when the assistant said it was condensation. It was like a shower inside. Anyways went to speak to the manager who said sorry there’s nothing else I can do and he’ll investigate. No sincere apology or explanation as to why the car didn’t match the description or why it wasn’t prepared despite a 2 hour warning and journey down. They claim to have excellent customer service. They don’t. No compensation no sincere apology, just lies and inconsistent messages.
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5
By Sam T on 23 October 2022 | Purchase not verified
Friendly sales team. Assisted with a part exchange option. The car had an issue a few days after purchasing but Ali fixed it with no issues and no cost to myself. Will recommend.
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5
friendly & Honest
By Anonymous on 13 September 2022 | Purchase not verified
Bought a Ford focus from Ali , and part exchanged my fiesta and was given a good trade in price which was more then i thought i would get so that was a bonus , From 1st phone call to driving away it was a straight forward experience , definately be using you again, appreciate all your help Mr Ali
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5
Vauxhall Antara 4x4
By Anonymous on 16 February 2022 | Purchase not verified
Pleasant to deal with and even picked me up train station