- Telephone:
- 01733 667167 | 01733 667167
Customer reviews of ELDERWOOD MOTORS LTD
At ELDERWOOD MOTORS LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great Team , buy with Confidence
By Philip Sullivan on 04 September 2022 | Verified purchase
Ali and the team where great to deal with Ali was extremely polite and professional and provided us with absolute confidence when going through the purchase process and during collection and the obvious tentative steps when acquiring a new vehicle Without bias Ali also had an exceptional knowledges of Mercedes I would recommend Highly Elderwood Motors with the knowledge you can buy with confidence Great Team Thankyou
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5
Excellent service professional and all the team very friendly got a car
By David Thompson on 02 September 2022 | Verified purchase
Excellent service professional and friendly team picked us up to look at car as no transport and return journey home bought a very nice car
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5
Great service
By Peter Gilkes on 17 August 2022 | Verified purchase
Fantastic experience! Everyone could not have been more helpful before and more importantly after the sale. Nothing was too much trouble.Definitely recommend.
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5
Superb Customer Service
By Garry Cox on 16 August 2022 | Verified purchase
I bought my car from Elderwood ten days ago and the entire experience has been excellent from start to finish. I travelled an hour to look at a particular car and of the amount they have available, they knew exactly where the one I mentioned was, which was impressive. I took it for a test drive which was fine and I decided to purchase. Whilst going through paying the deposit etc, I was offered refreshments on what was a very hot day. Everything was conducted professionally but also on a level as if we had already known each other for some time. The car required some paint refreshing on the back bumper and this was promised to be completed in a few days. Sure enough, this was stuck to and progress was relayed to me via text message. I couldn’t collect the car immediately and asked if it could be left until the weekend which was a few days later. This was also no problem. When I collected, the paint with looked superb, the car had been cleaned incredibly well (I have had comments to how good it was) and again, whilst finalising the purchase, I was looked after. Ali also sorted out my tax for me so I didn’t have to! Since the purchase I have received a message to check if the car is doing ok. What more could you expect when buying a second hand car? Fully recommend!
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5
Good quality quick service would highly recommend
By Kial tandy on 14 August 2022 | Verified purchase
Brilliant service
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5
Thanks to Ali and the team for such a great car buying experience
By James Nankivell on 14 August 2022 | Verified purchase
I would recommend Elderwood motors to anyone wishing to buy a used car. The dealership has a friendly, family-run atmosphere without pushy salesmen trying to sell you the first car you see. My wife and I were looking for a family car and we were able to do this without feeling pressured and rushed. We were left to take a good look at the car before taking it for a test drive. Our salesman on the day was Ali who we found to be really professional, knowledgeable and polite. He listened to us and answered all our questions. I just want to say a big thank you to Ali and the rest of the team for making the process so easy!
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5
Excellent experience
By Trevor Smith on 13 August 2022 | Verified purchase
Friendly faces and very helpfully . I brought a car and I took my car to see it . They offered to deliver my car while I took my car home . They turned up at 4.30 and delivered it and washed it . Excellent service . I could not fault them . I would recommend to friends and family and anyone reading this report
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5
By Anonymous on 02 August 2022 | Verified purchase
Great customer experience, MOT and service done prior delivery. Got a lift from the train station and drove the car to test it. Everyone I met that works there are friendly and professional.
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5
Good service, good quality
By Ryan Hadlow on 02 August 2022 | Verified purchase
Really helpful, ensured that I got everything that I was looking for, made sure everything is all good before selling to me and called me to check everything is right a couple of days after.
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5
By Nathan Tshuma on 21 July 2022 | Verified purchase
Very professional, The staff is friendly they answer questions well.