Customer reviews of ELDERWOOD MOTORS LTD

By Peter d on 19 March 2026 | Purchase not verified

From day 1 got the best and clear answeres to buy my Volvo V70 Business Edition 2.0 4D 2015 from them. The issue was the finance Company that let us down but cleared by Elderwood proffesional and delivered the car home to me.

Reply from ELDERWOOD MOTORS LTD on 20/03/26

Thank you Peter for your 5 star review , it was a pleasuer ,we do like to go the extra mile,customer service is paramount especially in a very competitive market and being a small business.Hope you enjoy your new Volvo. Regards Lee and all at Elderwoos Motors .

By Jo H on 18 March 2026 | Purchase not verified

I don’t normally post reviews but after my experience I thought it was justified , Lee was exceptional going above and beyond making the complete process a delight, I did have a small issue with my new car after a couple of days but again one phone call and it was rectified they even lent me a car as that was my only form of transport. So a big thanks to Elderwood . Jo proud BMW owner .

Reply from ELDERWOOD MOTORS LTD on 19/03/26

Thanks jo ,for your 5 star review , we really appreciate it as a small business, means alot .All the best and happy motoring. kind regards Lee and all at Elderwood Motors.

By Anonymous on 18 March 2026 | Purchase not verified

Just letting you know what a pleasant experience we had when making our purchase ,we have owned our Range Rover for just over two months now and it drives like a dream .Lee was extremly helpfull and definatley not pushy , he basically did what he said he would .A big thank you to all at ELDERWOOD. We will be back at some point .

Reply from ELDERWOOD MOTORS LTD on 18/03/26

Thank you very much for your 5 star review it means alot ,we hope you continue to enjoy your Range Rover and look forward to your custom in the future. Lee and all the team at Elderwood Motors.

By Lee S on 17 March 2026 | Purchase not verified

I can honestly say I’m impressed, spoke to the guys initially over the phone as wanted to purchase a first car for my daughter, booked an appointment to view then drove over three hours as she mentioned a particular colour she really wanted , (they had it) we arrived 25 minutes late and the car was waiting for us to view , test drove all good , made the purchase and paid extra for delivery.couldn’t be more happier with the car and service provided by Elderwood . Definitely will be recommending.

Reply from ELDERWOOD MOTORS LTD on 17/03/26

Thank you very much for your five star review , really appreciate your kind words ,we hope your daughter enjoys her new Corsa and we very much look forwarded to seeing you in the future for your sons first car. Regards all at ELDERWOOD MOTORS.

By Anonymous on 14 March 2026 | Purchase not verified

Dealership found via AutoTrader. Our experience was mixed. Staff were polite initially, however communication later became slow when we were trying to arrange collection. Some work that had been agreed prior to purchase via MOT was not fully completed when we checked. We ultimately decided not to proceed with the car and asked for the deposit back but did not receive it. Buyers should ensure any agreed work is confirmed clearly and read the small print regarding deposits before proceeding. This review reflects our personal experience and others may have a different experience.

Reply from ELDERWOOD MOTORS LTD on 17/03/26

In response to your review ( very dissapointed ) To explain ,we initially had an appointment to view our Toyota Auris 2015 @ £4490.00 PRICED TO SELL IN ITS CONDITION WITH AMPLE MOT . You turned up and viewed the vehicle test drove and after several house of concideration ( one of our staff even stayed over an hour after closing to accomodate) decided to make the purchase , to make things clear on request we agreed to repair the slight front end cosmetic damage arrange a new mot and fix the stop start button and even gave a token discount of £90 all thease things we wouldnt normally do, as like i said the vehicle was priced too sell @£4490 .The customer then rang on the Monday asking if we could speed up the process but we needed to wait for the Chrome valance trim which he was happy with and agreed to collect on the Saturday when additional works were completed .We took a small deposit to secure the sale and use as a contribution towards the extra costs, we then get a phone call saying the customer has decided he know longer wants to pay the balance and collect and allso demanded his £390.00 baring in mind we spent an additional £550.00 . SO WE FEEL THE TWO STAR REVIEW IS NOT JUSTIFIED !

By Anonymous on 02 July 2025 | Purchase not verified

Worst car sale ever ,sale faulty car (intake manifold was crack ) ,return to fixed ,waiting 2 weeks to get it back , another 2weeks water pump start leaking badly ,when I was first time to see the car headlight was faulty and the replaced it but forgot to replace damaged headlight bracket . I need pay for diagnostic,not refunded,

By Dipak S on 03 May 2025 | Purchase not verified

Great car purchasing experience.From visiting the dealer to view & test drive the car through to taking delivery of the car.I left a deposit on the car after test driving it with the next time seeing the car delivered to my home.On calling Elderwood motors, to ensure everything was in place for delivery. I was greeted by my name. Good to see they had saved my details on their phone.The was delivered as agreed with no issues.

By Chris D on 01 May 2025 | Purchase not verified

Car as described and very professional and efficient service in dealing with a small issue after taking delivery. Thanks Ali & the team.

By Janine H on 16 April 2025 | Purchase not verified

Honestly couldn't be happier. We dealt with Ali, looking for a car for our son and his customer service was 5🌟.We travelled from Milton Keynes (1hr) and would happily do it again.Ali was personable, approachable, extremely helpful and honest!Great selection of cars to suit all budgets.Would highly recommend to anyone.

Reply from ELDERWOOD MOTORS LTD on 19/04/25

Hi, Thank you for your positive review. We appreciate you taking the time out and hope to welcome you back in the future. Please feel free to recommend family and friends. Kind Regards, Ali.

By Arkadiusz F on 31 March 2025 | Purchase not verified

I had a great experience purchasing my car. Seller was very professional, knowledgeable, and helpful throughout the entire process. They made everything smooth and hassle-free, answering all my questions and ensuring I felt confident in my purchase. I highly recommend them to anyone looking for a reliable and professional car buying experience

Reply from ELDERWOOD MOTORS LTD on 01/04/25

Hi, Thank you for your positive review. We appreciate you taking the time out and hope to welcome you back in the future. Please feel free to recommend family and friends. Kind Regards, Ali.