Customer reviews of ELDERWOOD MOTORS LTD

By Ben E on 02 May 2021 | Verified purchase

Very impressed with our recent purchase from Elderwood Motors. Staff were extremely polite, efficient & informative with no pressure put on us to make up our minds. Part exchange was reasonable. We returned to pick up car on date & time to suit us. All went smoothly so thumbs up!

By Mr Nathan A on 18 April 2021 | Verified purchase

The whole experience was smooth from viewing to pick up. Due to distance I was given a video viewing of the vehicle. Car was clean inside and out and drove perfectly on the long journey home.

By Adam S on 09 March 2021 | Verified purchase

I popped into Elderwood Motors to buy a new Volkswagen Golf.The team were brilliant from start to finish. We were given loads of time to look at the car, and we were also allowed to test drive the car at our own leisure. The car was ready in really quick timing, and they had done everything they had promised. I would definitely use Elderwood Motors again and recommend to friends. Thanks for a brilliant service

By Thembi M on 12 May 2026 | Purchase not verified

I had an amazing experience getting my vehicle thanks to Ouzma! She was incredibly helpful from start to finish and walked me through the whole journey with patience, professionalism, and care. Nothing was too much trouble, and she made the entire process smooth and stress-free. Brilliant service throughout — I couldn’t recommend her highly enough. Thank you again, Ouzma!

Reply from ELDERWOOD MOTORS LTD on 13/05/26

Thank you so much for your kind words and wonderful feedback. We’re delighted to hear you had such a positive experience with us at Elderwood Motors. Ouzma will be especially pleased to know her patience, professionalism, and dedication made your vehicle journey smooth and stress-free. Providing excellent customer service is something we take great pride in, and it’s fantastic to hear that reflected in your experience. We truly appreciate your recommendation and your trust in Elderwood Motors. Wishing you many happy miles in your new vehicle, and we look forward to welcoming you again in the future. – Lee And The Elderwood Motors Team

By Jannice A on 05 May 2026 | Purchase not verified

Just wanted to say a massive thank you to Lee and the team , it was a delightful experience, the whole process from start to finish was exceptional, would definitely recommend

Reply from ELDERWOOD MOTORS LTD on 05/05/26

Thank you so much for your wonderful review! It means a lot to the whole team. We’re thrilled to hear you had such a positive experience from start to finish, and I’ll be sure to pass your kind words on to Lee and everyone involved. We truly appreciate your recommendation and hope to welcome you back again in the future.

By Anonymous on 04 May 2026 | Purchase not verified

Excellent service and super helpful when me and my partner were looking at buying a new car

Reply from ELDERWOOD MOTORS LTD on 04/05/26

Thank you for your 5 star review it was a pleasuer to assist you in purchasing your lovely BMW , we wish you many years of happy motoring and look forward to seeing you when your ready to change. all the Best the team at Elderwood Motors.

By Matthew S on 30 April 2026 | Purchase not verified

Great service , great communication, great car , what more can I say .will definitely recommend to friends and family .Loved Lees attitude very laid back almost horizontal.

Reply from ELDERWOOD MOTORS LTD on 30/04/26

Thank you Matt for your 5 star review it really helps us at Elderwood ,we love hearing that you appreciated the service provided by team and look forward to dealing with you and the family in the future .

By Anonymous on 18 April 2026 | Purchase not verified

Viewed a car with the hope of purchasing it for our daughter’s 17th birthday. As my hubby is a mechanic, and been in the industry over 40 years, he had his doubts on this car after looking under the bonnet.He plugged his diagnostics kit in, which confirmed his suspicions. Thanks, but no thanks..!! We then receive a call from them, asking if we would be still interested in buying the car, with a £600 discount, ummmm I don’t think so even more so.

Reply from ELDERWOOD MOTORS LTD on 22/04/26

Thank you for your review. We believe there may have been some confusion, as the vehicle you are referring to was not one of ours and we have no record of any interaction or transaction with you. We take great care in ensuring transparency and quality in all our dealings, so it’s important for us to clarify that this situation does not relate to our business. If you believe this review was intended for another company, we kindly ask that you direct it to the correct seller. If you would like to discuss this further, please feel free to contact us directly. Kind regards. Lee Elderwood Motors

By rachel h on 10 April 2026 | Purchase not verified

very happy brilliant customer service thankyou

By kisty w on 02 April 2026 | Purchase not verified

found a vehicle on autotrader got a quick response back from the dealership welldone good customer service from ouzma

Reply from ELDERWOOD MOTORS LTD on 02/04/26

Thank you for your lovely review very nice dealing with you from start to you driving off with your lovely new vehicle.