Customer reviews of ELDERWOOD MOTORS LTD

By Jannice A on 05 May 2026 | Purchase not verified

Just wanted to say a massive thank you to Lee and the team , it was a delightful experience, the whole process from start to finish was exceptional, would definitely recommend

Reply from ELDERWOOD MOTORS LTD on 05/05/26

Thank you so much for your wonderful review! It means a lot to the whole team. We’re thrilled to hear you had such a positive experience from start to finish, and I’ll be sure to pass your kind words on to Lee and everyone involved. We truly appreciate your recommendation and hope to welcome you back again in the future.

By Anonymous on 04 May 2026 | Purchase not verified

Excellent service and super helpful when me and my partner were looking at buying a new car

Reply from ELDERWOOD MOTORS LTD on 04/05/26

Thank you for your 5 star review it was a pleasuer to assist you in purchasing your lovely BMW , we wish you many years of happy motoring and look forward to seeing you when your ready to change. all the Best the team at Elderwood Motors.

By Matthew S on 30 April 2026 | Purchase not verified

Great service , great communication, great car , what more can I say .will definitely recommend to friends and family .Loved Lees attitude very laid back almost horizontal.

Reply from ELDERWOOD MOTORS LTD on 30/04/26

Thank you Matt for your 5 star review it really helps us at Elderwood ,we love hearing that you appreciated the service provided by team and look forward to dealing with you and the family in the future .

By Anonymous on 18 April 2026 | Purchase not verified

Viewed a car with the hope of purchasing it for our daughter’s 17th birthday. As my hubby is a mechanic, and been in the industry over 40 years, he had his doubts on this car after looking under the bonnet.He plugged his diagnostics kit in, which confirmed his suspicions. Thanks, but no thanks..!! We then receive a call from them, asking if we would be still interested in buying the car, with a £600 discount, ummmm I don’t think so even more so.

Reply from ELDERWOOD MOTORS LTD on 22/04/26

Thank you for your review. We believe there may have been some confusion, as the vehicle you are referring to was not one of ours and we have no record of any interaction or transaction with you. We take great care in ensuring transparency and quality in all our dealings, so it’s important for us to clarify that this situation does not relate to our business. If you believe this review was intended for another company, we kindly ask that you direct it to the correct seller. If you would like to discuss this further, please feel free to contact us directly. Kind regards. Lee Elderwood Motors

By rachel h on 10 April 2026 | Purchase not verified

very happy brilliant customer service thankyou

By kisty w on 02 April 2026 | Purchase not verified

found a vehicle on autotrader got a quick response back from the dealership welldone good customer service from ouzma

Reply from ELDERWOOD MOTORS LTD on 02/04/26

Thank you for your lovely review very nice dealing with you from start to you driving off with your lovely new vehicle.

By Austin L on 02 April 2026 | Purchase not verified

Buying my Mazda CX‑5 from Elderwood Motors wasn’t just a good experience it was genuinely special for me. From the moment I walked in, I felt like they actually cared about what I wanted, not just making a sale. They took the time to listen, answer every question, and make sure I felt confident and excited about my choice.When I finally saw the CX‑5, it felt like the perfect match. The car was immaculate, exactly what I’d been hoping for, and the whole process was smooth and stress‑free. I left feeling looked after, appreciated, and honestly buzzing with excitement.I’m absolutely in love with my new Mazda, and I’m so glad I chose Elderwood Motors. They turned what could’ve been a stressful process into something genuinely enjoyable. A full 5‑star experience from start to finish.

Reply from ELDERWOOD MOTORS LTD on 09/04/26

Wow thank you so much for such a fantastic and heartfelt review. It genuinely means a lot to us. We’re thrilled to hear that your experience felt personal and enjoyable from start to finish, because that’s exactly what we aim for with every customer. Your Mazda CX‑5 is an amazing choice, and knowing that it felt like the perfect match for you really made our day. Seeing you drive away excited and confident is the best part of what we do. If you ever need anything at all advice, help, or even just a check‑in you know where we are. Enjoy every moment in your new CX‑5, and thank you again for choosing Elderwood Motors. All the best, Lee And All The Team @ Elderwood Motors

By Mark T on 26 March 2026 | Purchase not verified

I recently bought a Land Rover Discovery Sport from Elderwood Motors and I couldn’t be happier. The whole experience was smooth from start to finish. The sales staff were amazing, and Lee in particular was brilliant — really laid‑back, never pushy, and kept me fully informed throughout the whole process.The car came with a fresh MOT and service, and even when the DPF light came on, they sorted it quickly without any hassle. I’m genuinely over the moon with both the car and the service I received. Highly recommend Elderwood Motors.

Reply from ELDERWOOD MOTORS LTD on 09/04/26

Thank yo for your five star review , it was great to meet you and your family .We hope you enjoy your new vehicle and look forward to serving you again in the future , regards Lee and the team at Elderwood Motors.

By Anonymous on 26 March 2026 | Purchase not verified

Purchased a Hyundai i 800 from thease guys , what a great service had a small issue with the tps system droped the vehicle back they even lent me a car for the duration .will definatley recomend .Lee was vey helpfull throughout the whole process

Reply from ELDERWOOD MOTORS LTD on 26/03/26

Thank you for your 5 star review , im glad we managed to sort out your issue on your vehicle ,it was a pleasuer dealing with you ,we look forward to seeing you at some point when you look to change. Kind regards Lee and all the team at Elderwood Motors.

By Anonymous on 23 March 2026 | Purchase not verified

I’ve just bought a BMW 1 Series from Elderwood Motors, and the whole experience was genuinely outstanding. From the moment I arrived, the team were friendly, knowledgeable, and never pushy. They gave me plenty of time to look over the car, answered every question clearly, and made the whole process feel smooth and stress‑free.The car itself was presented in excellent condition — exactly as described — and you can tell they take real pride in the vehicles they sell. The paperwork was handled quickly and professionally, and I drove away feeling completely confident in my purchase.If you’re looking for a dealership that’s honest, helpful, and truly customer‑focused, I’d absolutely recommend Elderwood Motors. Loving the BMW already, and I wouldn’t hesitate to buy from them again.

Reply from ELDERWOOD MOTORS LTD on 23/03/26

Thank you so much for taking the time to share such a fantastic review. It was an absolute pleasure helping you with your BMW 1 Series, and I’m really glad to hear the whole experience felt relaxed and straightforward. We always aim to give customers the space and support they need, so your comments genuinely mean a lot to us. It’s great to know the car lived up to expectations and that you’re already enjoying it. We take real pride in the vehicles we prepare, and feedback like this makes the effort worthwhile. If you ever need anything in the future — whether it’s advice, support, or just a chat about cars — you’re always welcome back. Enjoy every mile in the BMW. Thanks again, Lee – Elderwood Motors